JuanCash is not affiliated, associated, connected, and/or related with JuanHand, an online lending company operated by Wefund Lending Corp. Doing Business Under the Names and Styles of Junahand, Juanhand, Cashmore, Wefund And Kidlat Peso (Formerly: Wefund Lending Corp.)
JuanCash is a financial technology operated by Zybi Tech Inc., licensed to operate as E-Money Issuer and Regulated by the Bangko Sentral ng Pilipinas.
Notice is hereby given to the public that Zybi Tech Inc. Doing business under the name and style of JUANCASH ("JuanCash") is not affiliated, associated, connected, and/or related with DT Trading or Data Technology Trading.
JuanCash is a financial technology company operated by Zybi Tech Inc., licensed to operate as E-Money Issuer and regulated by the Bangko Sentral ng Pilipinas.
What is the SIM Registration Act?
The SIM Registration Act (R.A. 11934)requires the registration of all SIMs, including those in card and electronic form, as a prerequisite to activation. Under the measure, users of all mobile devices, including prepaid broadband devices, must register their SIMs.
The law is there to protect consumers from illegal activities such as scams, smishing, and other kinds of mobile phone and online fraud. These have proliferated because criminals are able to use prepaid SIMs without registering any of their personal information, and so they can use these SIMs without being identified and getting caught.
Under the law, all SIMs sold by telcos, authorized distributors or resellers will be in a deactivated state and will only be activated once the SIM buyer registers the SIM in the authorized registration platforms.
Who should register?
The law covers all individuals, both local and foreign, and corporate entities using SIMs purchased in the Philippines for use in devices such as mobile and modems.
When can I register?
All existing mobile phone, broadband, Prepaid Internet Kit (PIK), Plan, Business Prepaid Wi-Fi, and Pocket Wi-Fi subscribers are given until April 26, 2023 to register their SIMs with their respective telco.
How do I register my sim card?
To register your sim, please visit your respective Telco Registration Website. Only register in the official website and link of your Telco provider.
Do I need to pay anything when I register?
No. SIM Card Registration is free of charge to all existing and new subscribers.
What is the accepted ID's?
The following are the official IDs that will be accepted in registering SIMs:
Are Tourists and Foreign Nationals required to register their SIMs?
Yes, all Tourists and Foreign Nationals are required to register their SIM.
Should I still register my SIM card even if I am a fully verified JuanCash user?
Yes, you need to register your SIM to retain your mobile number with JuanCash.
What would happen if I failed to register my SIM card within the prescribed period?
Your JuanCash account will remain as is and you may continue to enjoy all JuanCash services. Your successful SIM card registration ensures that the mobile number registered to your JuanCash account will continue to be active.
Are minors (below 18 years old) allowed to purchase and register their SIM card?
Yes, minors are allowed to purchase a SIM card. However, minors are not allowed to register their SIM card under their name. The said SIM card will have to be registered under the name of the parent or guardian of the minor.
What will happen if I failed to register my SIM card within the prescribed period of time?
If you are unable to register your SIM before the deadline, the SIM will be deactivated permanently. When your SIM is deactivated, you will no longer be able to use text, call, data, and other mobile services. As for using JuanCash Services with your SIM card, you will no longer receive SMS notifications for your JuanCash transactions and you will no longer received OTP messages.
What should I do if my phone is stolen, broken or lost?
For Stolen and Lost SIMs, you are required to immediately report it to your current Telco provider.
For broken SIMs, please visit the nearest Telco hub for their immediate action and apply for a new SIM while keeping your number.
Note: Selling of Stolen SIM card is prohibited under the law.
Can you register multiple SIM cards under one name?
If you have multiple SIM Cards, you may register all of them under your name.
To our valued customers,
Beginning February 17, 2023, we regret to inform you that JuanCash shall no longer waive the service fee associated with the unsuccessful transaction especially if the same is due to the fault of the sender, receiver, or for whatever compliance reason and as long as the remittance transaction has been transmitted to the receiving bank or country.
Thank you for your understanding.
JuanCash Security Alert:
If someone is asking for your JuanCash OTP (One-time-Password), obviously it is a SCAM.
Should you receive a call asking for your OTP or any confidential information, immediately report the incident to JuanCash Customer Service at (Globe: 09771025099) (Smart: 09087088359).